Feedback from our customers is the best way for us to continue to provide the best shopping experience each and every time. We review each customer review and make sure the highest customer service is given in every case. As as result, we value our customer feedback to evaluate the experience we provide at ever level. Certainly we strive to make every experience enchanting, but when there is a way to improve we want to know. Hence, we read every review and feedback to make sure we are always at the top of our customer experience.